Program Core Details

Management development supports professionals to understand the core fundamental skills needed to face the daily challenges of managing people.

Management skills include engagement, communication, coaching, delegating, providing feedback and motivating people.

Effective Management Practices

Program Focus

  • Understanding the role of manager
  • Effective Communication
  • Establishing Directions
  • Coaching for Performance
  • Providing Feedback

Program Competencies

  • Management essentials/fundamentals
  • Increase clarity of directions
  • Coaching
  • Feedback
  • Managing effectively
  • Supervision
  • Building Committment

Managing People

Program Focus

  • Engaging Employees in Communication
  • Providing Directions
  • Coaching and Delegating
  • Giving and Receiving Feedback
  • Collaboration and Conflict
  • Motivating Employees
  • Building Commitment

Program Competencies

  • Maximizing performance
  • Increasing retention/reducing turnover
  • Capitalizing on the new employee/employer relationship
  • Engaging people/building commitment
  • Coaching
  • Delegating
  • Building creditability
  • Managing effectively

Managing with Emotional Intelligence (EQ)

Program Focus

  • Understanding Emotional Intelligence
  • How Emotional Intelligence influences your leadership potential
  • Emotional Intelligence capabilities
  • Refine your Emotional Intelligence Skills

Program Competencies

  • Accelerating development
  • Expanding the strategic impact of coaching
  • Driving strategy through Emotional Intelligence capabilities
  • Building competitive capacity through people
  • Increase your leadership potential
  • Emotional Intelligence

Managing a High Performance Team

Program Focus

  • Understanding the New Generations
  • Managing and Leading the New Generations
  • How to get the best practical benefits from a meeting Motivating and Inspiring the New Generations

Program Competencies

  • Maximizing performance
  • Increasing retention/reducing turnover
  • Capitalizing on the new employee/employer relationship
  • Connecting people to the strategy
  • Engaging people/building commitment
  • Increasing accountability/responsibility
  • Maximizing talent potential
  • Enhancing organizational agility
  • Building trust

Engagement Drivers for High Performance Teams

Program Focus

  • Understanding engagement and what drives high-performers
  • Establishing engagement & performance objectives
  • Coaching people for improved performance & engagement
  • Providing motivational and formative feedback
  • Building team confidence and capability through engagement tactics

Program Competencies

  • Maximizing performance
  • Increasing retention/reducing turnover
  • Capitalizing on the new employee/employer relationship
  • Connecting people to the organization
  • Engaging people/building commitment
  • Increasing accountability/responsibility
  • Maximizing talent potential

Developing High Performance Teams

Program Focus

  • Understanding what drives high-performers
  • Establishing performance objectives
  • Coaching people for improved performance
  • Providing motivational and formative feedback
  • Evaluating team performance
  • Conducting team performance conversations
  • Building team confidence and capability

Program Competencies

  • Improve team performance
  • Increase team productivity, and effectiveness
  • Teambuilding
  • Improve the process and results
  • Of teamwork
  • Conduct feedback discussions Coach and develop team activities to enhance capability
  • Manage goal-setting and performance evaluation

Improving Team Productivity

Program Focus

  • Team complexity
  • Types of team and the critical success factors
  • Setting objectives to support successful teams
  • Understanding team dynamics

Program Competencies

  • Team management
  • Increasing productivity & accountability
  • Optimizing team members’ roles and competencies
  • Maximizing performance

Managing Employee Performance

Program Focus

  • Performance Management Planning
  • Performance Review Process
  • Conducting a Performance Assessment

Program Competencies

  • Performance measures
  • Planning, developing and coaching
  • Employee motivation Providing feedback
  • Establish work expectations
  • Measure productivity and effectiveness of employees

Managing Business Disciplines

Program Focus

  • Understanding business disciplines
  • Objectives, quantitative and qualitative requirements
  • Strategic planning
  • Techniques: scheduling, critical path analysis, resource loading
  • Quantitative and qualitative measurement

Program Competencies

  • Analytical skills
  • Develop problem identification, analysis
  • Improve problem solving
  • Understanding business disciplines

Motivating Employees

Program Focus

  • To motivate employees to increase performance
  • Understanding motivational needs
  • Develop management tools to motivate employees
  • TDevelop skills to identify individual motivation profiles

Program Competencies

  • Motivate employees to increase performance
  • Building Morale