Professional Program Core Details

Presentational Skills

Program Focus

  • Effective presentations kills
  • Plan and deliver effective presentations
  • Tips and practice for engaging the audience and managing question and answer sessions

Program Competencies

  • Deliver compelling, client-specific presentations
  • Present information in a way that engages the audience
  • Increases confidence


Negotiation Skills

Program Focus

  • Develop and ask questions that help identify the needs and wants underlying negotiable issues
  • Build client relationships and loyalty through challenging, but fair, negotiation
  • Clients’ negotiation styles

Program Competencies

  • Negotiations skills
  • Influence the client’s perception
  • Modes of negotiation
  • Win/ win solution to negotiations


Networking Skills

Program Focus

  • Networking Tactics
  • Mapping Network Diagram
  • Building Relationships Networking

Program Competencies

  • Accessing/leveraging knowledge
  • Building global networks
  • Creating network/knowledge communities
  • Building relationships
  • Developing networking skills


Critical Thinking

Program Focus

  • Creative problem solving
  • Critical thinking
  • Problem-solving
  • Decision making

Program Competencies

  • Identify and Clearly Define the Problem
  • Generate Possible Ideas/Solutions
  • Selecting & Evaluating high-potential ideas/solutions for Effective Decision Making
  • Getting Buy in


Building Effective Workplace Relationships

Program Focus

  • Build and maintain positive work relationships
  • Develop trust and confidence
  • Manage difficulties to achieve positive results
  • Resolve problems and conflicts effectively and efficiently

Program Competencies

  • Team work
  • Investigate other teams’ processes
  • Negotiate with other team members
  • Keep the focus on the team
  • Professionalism


Influence Skills

Program Focus

  • Understanding Influence
  • Promoting quality decisions using Influence
  • Implement Influencing concepts into your work environment
  • Apply influencing knowledge and skills to your work

Program Competencies

  • Team work
  • Influence skills
  • Breaking down silos
  • Increase decision speed/quality
  • Increase efficiency/clarity


Assertiveness Skills

Program Focus

  • Understanding Assertiveness
  • Focusing on your future
  • Creating Confidence
  • Optimizing your Opportunities
  • Taking Decisive Action

Program Competencies

  • Assertiveness Skills
  • Developing CLARITY
  • Creating Confidence
  • Effective Communication


Adaptive Change Practices

Program Focus

  • Adaptive Change Practices
  • Change Dilemma Tool
  • Adaptive Change Tactics Strategies

Program Competencies

  • Capitalizing on change/managing change
  • Handling constant change
  • Managing ambiguity and complexity
  • Flexibility
  • Executing projects amidst uncertainty
  • Increasing personal effectiveness